Terms & Conditions
Overview
Welcome to Simple Serum Solutions, S3, (“we,” “us,” “our”). By using our website or purchasing our cosmetics products, you agree to these Terms and Conditions. If you do not agree, please do not use our site.
Eligibility
You must be at least 18 years old to purchase from us, or have permission from a parent/guardian. Our products are for personal use unless otherwise agreed.
Products & Accuracy
We try to display our cosmetic colors and ingredients as accurately as possible. However, your screen’s display may vary slightly. We reserve the right to change product descriptions, prices, or availability without notice.
Orders & Payment
All payments must be made at time of purchase via the payment methods we offer.
- We reserve the right to refuse or cancel an order for any reason (e.g., product shortage, pricing error, suspected fraud). If we cancel after payment, we will refund you.
- Order confirmation emails are acknowledgments, not guarantees of acceptance.
Shipping
We ship within the U.S. from Pennsylvania. Estimated delivery dates are not guaranteed. Title and risk of loss pass to you once the carrier picks up the package. We are not responsible for delays caused by carriers, weather, or customs.
Returns & Refunds
Due to the nature of cosmetics and hygiene considerations, we generally cannot accept returns of opened or used products. If you receive a damaged or incorrect item, please contact us within seven (7) days of delivery. Unopened and unused items may be returned within thirty (30) days for a refund; however, shipping costs are non-refundable. Please refer to our full Return Policy for more details.
Limitation of Liability
To the maximum extent permitted by Pennsylvania law:
- Our products are for external use only. Follow all patch test instructions.
- We are not liable for allergic reactions, misuse, or incidental damages arising from product use.
- Our total liability to you for any claim is limited to the amount you paid for the product in question.
No Medical Claims
Our cosmetics are not intended to diagnose, treat, cure, or prevent any skin condition or disease. They are not a substitute for medical advice.
User Conduct
You agree not to:
- Use our site for any unlawful purpose.
- Copy, scrape, or reproduce our product images or descriptions.
- Post false reviews or harass our staff.
Intellectual Property
All content on this site (logos, product photos, text, design) is owned by us or our licensors. You may not reuse it without written permission.
Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any legal action must be brought in state or federal courts.
Changes to Terms
We may update these Terms at any time. Changes are effective immediately upon posting. You are responsible for reviewing them periodically.
Contact Us
Simple Serum Solutions
1401 S. Albert St., Allentown, PA 18103
