Who we are

Simple Serum Solutions, S3, (“we,” “us,” or “our”) is a cosmetics company based in Pennsylvania. This privacy policy explains how we handle information when you visit our website.

Information We Collect

We may collect:

• Personal info you give us: Name, email address, shipping/billing address, phone number, and payment details when you place an order or sign up for our newsletter.
• Order information: Products purchased, transaction history.
• Website usage data: Basic anonymous data like pages visited or time spent on the site (via standard website logs).
  
  

How We Use Your Information

We use your information to:

• Process and ship your cosmetic orders.
• Respond to customer service requests.
• Send order updates and, if you opt in, promotional emails about new products or sales.
• Improve our website and product offerings.
  
  

Sharing Your Information

We do not sell your personal information. We may share data with:

• Service providers: Shipping carriers (e.g., USPS, UPS), payment processors (e.g., Stripe, PayPal), and email platforms (e.g., Mailchimp) — only as needed to fulfill your order or run our business.
• Legal obligations: If required by law or to protect our rights.
  
  

Data Security

We take reasonable steps to protect your information, but no internet transmission is 100% secure. We use industry-standard safeguards (e.g., SSL encryption for orders).

Your Choices

• You can opt out of marketing emails by clicking “unsubscribe” at the bottom of any email.
• You may request access to or deletion of your personal data by contacting us below.
  
  

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their information.

Changes to This Policy

If we update this policy, we will post the new version on this page with a revised “Effective Date.”

Contact Us

For privacy questions or requests:
17 S. Commerce Way #20747,
Lehigh Valley, PA 18002-0747
SerumOrders@s3serums.com
+1 610 585 9536

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